Returns and Refund policy
Your orders
As our products are custom made to order, we cannot accept returns or exchanges for:
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Incorrect size selection
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Change of mind
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Buyer preference
Please carefully review sizing information before ordering.
Damaged, Faulty, or Incorrect Items
If your item arrives damaged, faulty, or incorrect, please contact us within 14 days of delivery at hello@ragamuffins.io
Where appropriate, we may offer:
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Replacement items
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Refunds
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Store credit
Photographic evidence may be required.
Consumer rights
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015.
Shipping Policy
Processing times
Orders are typically processed within 24 hours.
As products are made to order, production times may vary during busy periods.
Delivery times
Estimated shipping times are provided at checkout and may vary depending on destination and courier delays.
Ragamuffins Clothing is not responsible for delays caused by postal services, customs, or events outside our control. All shipping is made via Printful.
International Orders
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Cookies
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Ensure website functionality
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Analyse website traffic
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Improve user experience
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